Chat bot love

I wrote this under a pseudonym to avoid an angry mob of school teachers and parents.For the moment, it’s worthwhile to stay in the loop and become familiar with chatbots as they are being used now.In all cases, keep it simple, use natural language and don’t overload your interactions because this could put people off.

Chatbot analytics are an essential tool for anyone who wants to invest in their own bot.

Knowing how people interact with your chatbot, who they are and how many they are is knowledge that can turn the average bot into a customer service guru.

Think about the visual experience: visuals are processed 60,000 times faster than text and are more likely to be remembered.

You can design your chatbot to share videos and infographics and, depending on the type of bot you create, this feature can make yours more memorable in the vast sea of Messenger chatbots.

Chatbots are being given a social personality and are being used by businesses to better assist customers — and keep them engaged with the company — instead of being directed away from the platform to a website, at which point some users drop off.

With a chatbot on Messenger they don’t have to go anywhere.

If you’re a politician, don’t bother making a bot because it might get elected before you will.

If you’re an author or a journalist you can certainly add in some personality or humour, and also suggest some topics or books that the user might like.

Like fidget spinners, it doesn’t matter if you own one or use one: love them or hate them, you’re still going to hear about them.

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